At SwissBizPro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website swissbizpro.ch, including any other media form, media channel, mobile website, or mobile application related or connected thereto.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
1.1 Personal Data
We may collect personally identifiable information, such as your:
- Name
- Email address
- Phone number
- Mailing address
- Company name and position
- Payment information (processed securely through our payment processors)
We collect this information when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, use live chat, or enter information on our site.
1.2 Non-Personal Data
We may also collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include:
- Browser name
- Type of computer or device
- Technical information about users' means of connection to our site, such as the operating system and the Internet service providers utilized
- IP address
- Usage data (pages visited, time spent on pages, etc.)
2. How We Use Your Information
We may use the information we collect from you for the following purposes:
2.1 To Provide and Improve Our Services
- To personalize your experience and deliver the type of content and product offerings in which you are most interested
- To improve our website in order to better serve you
- To process transactions and deliver the purchased products or services
- To provide customer support and respond to your requests or inquiries
2.2 For Marketing and Communication
- To send periodic emails regarding your order or other products and services
- To follow up after correspondence (live chat, email, or phone inquiries)
- To provide news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
2.3 For Analytics and Improvement
- To understand how our users as a group use the services and resources provided on our site
- To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you
- To develop new products, services, features, and functionality
2.4 For Legal Purposes
- To comply with applicable laws and regulations
- To respond to lawful requests and legal processes
- To protect our rights and property, and the rights and property of our agents, customers, and others, including to enforce our agreements, policies, and terms of use
- In an emergency, including to protect the safety of our employees or agents, our customers, or any person
3. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you wish to request that we no longer use your information to provide you services, please contact us at [email protected].
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal data, transmission of personal data to and from our website is at your own risk. You should only access the website within a secure environment.
5. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except for the following circumstances:
- To our trusted partners who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
- To the purchaser or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of SwissBizPro's assets.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
6. Cookie Policy
6.1 What Are Cookies
Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the site or a third-party to recognize you and make your next visit easier and the site more useful to you.
6.2 How We Use Cookies
We use cookies for the following purposes:
- Essential cookies: These cookies are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.
- Analytical/performance cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
- Targeting cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
6.3 Managing Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
6.4 Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the service and deliver advertisements on and through the service. These may include:
- Google Analytics
- Facebook Pixel
- LinkedIn Insight Tag
- Other advertising and marketing service providers
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].
8. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers immediately.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us:
